Greentoe Payment Pending

vilimo wrote in post #18862574
I had called them twice - one on Tue pm and one on Wed pm - both were answered by a recording saying that they cannot answer the phone and to send them email or use the form on their website. Have you ever spoken to their CS / rep? If you have, you must be very lucky
I sent emails to them on Monday, Tuesday, and Wednesday. They finally responded to my email on Wed when I requested them to cancel the order as I had submitted a claim through paypal. Also, finally this morning, the seller / shop finally emailed me to let me know that they were out of stock and had asked if I am willing to accept a body from the body / lens kit, which I accepted.
The camera is expected to arrive tomorrow.
Greentoe Payment Pending

Green Toe Payment Pending Payment

Buddy of mine just bought a 65B9 from Greentoe. $1750 delivered to SF and it shipped from NJ. I think the C9 was $200 more. Took 4-5 days shipping coast to coast. He's very happy with the Greentoe pricing and service.

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I've been called by their people a number of times, especially after I place an offer. A few times they called just to ask if I needed anything. When they first started it was more often, so maybe it is because I was an early customer. I understood they were trying to broker a deal, and each sales rep varied but was nice about it. Once I asked via customer survey why don't they carry TV's and they now carry TV's. Then I asked about musical instruments and studio gear, and now they carry them. It's not always perfect because I once called about high-end photo printers and they responded with regular office inkjets. But it didn't cost me anything, so was worth a shot. Admittedly, I haven't run into a bad vendor, but that doesn't mean others haven't. Twice I've been mildly concerned by small vendors I never heard of, but they came through with fast delivery or threw in some free lens cloths.
Glad you're getting your gear. I had the exact same thing happen with a camera body through Cameta a long time ago. Oversold during a sale, so asked if they can send a kit with lens removed and that was fine by me.

Greentoe Pending Payment

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